W.B. Mason

When it comes to office supplies, one name stands out above the rest: W.B. Mason. Founded in 1898 by William Betts Mason, the company has become a household name, providing businesses across the United States with all their office needs. From pens and paper to furniture and equipment, W.B. Mason has it all.

It all started with a horse and wagon. William Betts Mason began his business by delivering office supplies to businesses in downtown Boston. He quickly gained a reputation for his reliability and attention to customer service, and soon expanded his operations to neighboring cities. By the 1920s, W.B. Mason had become one of the largest office supply companies in the Northeast.

Over the years, W.B. Mason has adapted to changes in the industry, while never losing sight of its commitment to customer service. The company was one of the first to embrace e-commerce, launching its website in 1996. This online presence has allowed W.B. Mason to reach customers across the country, offering the same reliable service that has made them so popular in the Northeast.

One of the secrets to W.B. Mason’s success is its vast inventory of products. The company offers everything from generic office supplies to specialized equipment for industries like healthcare and education. W.B. Mason is also known for its high-quality private label products, including its line of coffee, which has become a popular choice in offices across the country.

Another factor that sets W.B. Mason apart is its commitment to sustainability. The company has made significant strides in reducing its environmental impact, from using recycled materials in packaging to implementing energy-efficient practices in its warehouses. W.B. Mason has also partnered with organizations like Trees for the Future to plant trees and promote reforestation.

But perhaps the most important factor in W.B. Mason’s enduring success is its dedication to its customers. The company takes pride in its personalized approach to service, with each customer assigned a dedicated account representative. W.B. Mason has also invested heavily in technology to streamline operations, allowing its representatives to provide faster, more efficient service.

In recent years, W.B. Mason has continued to expand its operations, acquiring smaller companies and increasing its presence in new markets. The company now has over 60 locations across the United States, employing over 5,000 people. And with revenues topping $2 billion in 2020, W.B. Mason shows no signs of slowing down.

So what does the future hold for W.B. Mason? As the world becomes increasingly focused on sustainability, it’s likely that the company will continue to make strides in reducing its environmental impact. W.B. Mason may also look to expand its offerings in areas like technology and software, providing businesses with a complete suite of solutions.

But one thing is for sure: no matter what changes come to the office supply industry, W.B. Mason will remain a trusted partner for businesses. For over 120 years, the company has been a staple in offices across the Northeast, providing reliable service and high-quality products. And with its commitment to sustainability and customer service, W.B. Mason is poised to continue its reign as the supply company that changed the game.