If you are a seller on Subito, one of the most popular online marketplaces in Italy, you may have wondered how much time you have to ship your items once a sale is made. In this blog post, we will answer some frequently asked questions regarding time constraints on shipping with Subito.

How long do I have to ship my item?

Once a sale is made, Subito expects sellers to ship the items within two business days. This means that you have 48 hours to ensure that the item is ready for shipment and dispatched to the buyer.

What happens if I fail to ship within the specified time?

If you fail to ship your item within the specified time frame, Subito may consider this a breach of their terms and conditions. Consequently, your seller account may be subject to penalties, including restrictions or temporary suspension of your selling privileges. It is crucial to adhere to the shipping time constraints to maintain a positive selling reputation on Subito.

Are there any exceptions to the two-day shipping rule?

While Subito expects sellers to ship within two business days, there may be certain circumstances that warrant an extension. For example, if you are facing unforeseen emergencies or situations that hinder your ability to ship within the specified time, it is recommended to contact Subito’s customer support and explain your circumstances. They may provide you with a reasonable extension, ensuring a fair transaction for both parties involved.

What are the benefits of shipping on time?

Shipping your items within the specified time frame comes with several benefits. Firstly, it helps you maintain a positive seller reputation, which is crucial for attracting potential buyers in the future. Furthermore, it enhances customer satisfaction, leading to positive reviews and higher likelihood of repeat business. Lastly, adhering to the shipping time constraints promotes efficiency in the online marketplace, ensuring a seamless experience for buyers and sellers alike.

How can I ensure timely shipping?

To ensure timely shipping, it is essential to have efficient shipping processes in place. Here are a few tips:

  • Organize your inventory: Keep your items organized and readily accessible to streamline the shipping process.
  • Invest in good packaging materials: Use appropriate packaging materials to protect your items during transit and avoid delays caused by damaged goods.
  • Choose reliable shipping providers: Select shipping providers with proven track records to ensure prompt and reliable delivery.
  • Stay proactive: Regularly check for new orders and prioritize processing them swiftly. Keeping buyers updated about the shipping status can help manage their expectations.

By following these tips, you can minimize shipping delays and meet Subito’s time constraints, ultimately improving your selling experience on the platform.

In conclusion, Subito expects sellers to ship their items within two business days. Adhering to this time constraint is crucial for maintaining a positive reputation on the platform. However, exceptions can be granted in certain circumstances. Timely shipping not only benefits your seller account but also enhances customer satisfaction and overall efficiency in the online marketplace. By implementing efficient shipping processes and strategies, you can ensure a seamless selling experience on Subito.

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