Safelite prides itself on its commitment to customer service. Their “Safelite Advantage” program guarantees customer satisfaction, with a national warranty, flexible scheduling, and free mobile service to your home or workplace. Their technicians undergo rigorous training and are certified by the National Glass Association, ensuring that each job is carried out to the highest safety and industry standards.
But it’s not just about the technical expertise. Safelite understands that having a broken windshield can be stressful and inconvenient. That’s why they strive to make the repair or replacement process as easy and hassle-free as possible. Their website is easy to use, with step-by-step instructions on how to schedule a repair or file a claim with your insurance company. They also offer a mobile app that allows you to track your technician’s progress and view photos of the completed job.
When it comes to pricing, Safelite offers competitive rates and will work with your insurance company to ensure you get the best deal possible. They also offer a price-match guarantee, so if you find a cheaper price elsewhere, they will match it.
One unique service that Safelite offers is their “Advanced Safety Systems” calibration. Many modern cars are equipped with advanced safety features such as lane departure warnings, adaptive cruise control, and automatic emergency braking. These systems rely on cameras and sensors that are often mounted in or near the windshield. If your windshield is replaced, these sensors may need to be recalibrated to ensure they continue to function correctly. Safelite has developed specialized tools and processes to calibrate these systems, ensuring that your car’s safety features work as intended.
Safelite is also committed to sustainability. They recycle all the glass they remove and work to reduce their environmental impact through practices such as reducing energy usage and emissions from their fleet of mobile service vehicles.
In addition to windshield repair and replacement, Safelite also offers a range of other auto glass services. These include repairing or replacing side and rear windows, repairing chips and cracks in windshields, and replacing mirrors and sunroofs.
Overall, Safelite is a company that puts the customer first. Their commitment to quality, service, and affordability has made them a trusted name in the auto glass industry. Whether you’re in need of a quick windshield repair or a complete replacement, Safelite has the expertise and resources to get you back on the road with confidence.