Step 1: Secure Your Account
The first step you need to take is to secure your account. Change your password immediately, and make sure you choose a strong, unique, and secure password. Do not reuse passwords across different platforms, as this makes it easier for hackers to gain access to your other accounts as well.
You should also turn on two-factor authentication (2FA) to add an extra layer of security to your account. This means that even if a hacker manages to guess your password, they won’t be able to access your account without your authorization. Yahoo provides several 2FA options, including text message verification, security question verification, and even the use of a security key.
Step 2: Check for Unauthorized Changes
Once you’ve secured your account, check for any unauthorized changes that may have been made by the hacker. This includes changes to your personal information, such as your name, address, date of birth, and contact information, as well as changes to your email settings and filters.
Make sure to review your email contacts and delete any unfamiliar or suspicious contacts. If you find that the hacker has sent emails using your account, warn your contacts not to open any attachments or click on any links in those emails, as they may contain malware.
Step 3: Contact Yahoo
If you are still unable to access your Yahoo account, then you need to contact Yahoo customer support. Yahoo has a dedicated team that deals with hacked accounts, and they will be able to assist you in recovering your account.
The Yahoo customer support team may ask for some identification information, such as your date of birth or the last four digits of your phone number. This is to confirm your identity and ensure that the person contacting them is the genuine owner of the account.
Step 4: Monitor Your Account
Once you have regained control of your Yahoo account, it is important to monitor it closely to ensure that it remains secure. Check your account settings periodically and make sure that your personal information and email filters have not been changed by anyone else.
You should also keep an eye on your email contacts and be cautious of any suspicious emails sent from your account. If you notice any unauthorized changes or suspicious activities, report them to Yahoo customer support immediately to prevent further hacks.
In conclusion, recovering a hacked Yahoo account is an important process that requires prompt action and attention to detail. By securing your account, checking for unauthorized changes, contacting Yahoo customer support, and monitoring your account, you can take steps to recover your account and prevent future hacking attempts. Remember, prevention is key, so make sure to choose strong and unique passwords and enable two-factor authentication to keep your Yahoo account safe and secure.