How to modify the order of Esselunga at home

Esselunga is one of the leading chains in Italy, offering convenience and quality products to its customers. With the ongoing pandemic and the increasing popularity of shopping, Esselunga introduced the “Esselunga a Casa” (Esselunga at Home) service, allowing customers to order from the comfort of their homes. This service has made shopping more accessible and convenient, but what if you need to modify your order? Here are some steps to help you modify your Esselunga at Home order.

1. Sign in to your Esselunga account: Before you can modify your order, you need to have an Esselunga account. If you haven’t already created one, go to the Esselunga website or download the Esselunga app and sign up for an account. Provide the necessary information, including your name, address, and contact details.

2. Access your active orders: After signing in to your Esselunga account, navigate to the “My Account” section. Here you will find a list of your active orders. Look for the order you want to modify and click on it to access the details.

3. Check the modification deadline: Esselunga has a specific deadline for modifying your order. This deadline usually falls a few days before your selected delivery or pickup date. It’s important to be aware of this deadline to ensure you can make changes to your order in time.

4. Modify your order items: Once you have accessed your order details, you can modify the items in your cart. If you want to add items, search for them using the search bar or browse through the different categories. Once you find the desired item, click on “Add to Cart.” To remove an item, simply click on the “Delete” button next to it.

5. Modify quantities and preferences: In addition to modifying the items in your order, you can also adjust the quantities and preferences. If you need more or less of a specific item, update the quantity accordingly. You can also specify any preferences or special instructions for individual items. For example, if you prefer green bananas, you can leave a note specifying your preference.

6. Update delivery or pickup details: If you need to modify your delivery or pickup details, you can do so by accessing the “Delivery” or “Pickup” section of your order details. Here you can update the date, time, and location according to your preference. Make sure to check the available slots and select the one that suits you best.

7. Review and confirm your changes: Once you have made all the necessary modifications to your order, take a moment to review your changes. Double-check the items, quantities, preferences, and delivery/pickup details. Once you are satisfied, click on the “Confirm” or “Update” button to save your changes.

8. Check for confirmation: After confirming your changes, Esselunga will send you a confirmation email or notification verifying the modifications you made to your order. Make sure to check your email or app notifications to ensure your changes were successfully processed.

Modifying your Esselunga at Home order is a simple and convenient process that allows you to adapt your grocery shopping to your changing needs. By following these steps, you can easily update your order items, quantities, preferences, and delivery/pickup details. Esselunga’s online platform ensures that your modifications are accurately reflected, giving you a hassle-free shopping experience from the comfort of your own home.