How to Make an Extension Call on an iPhone

What is an extension number?

An extension number is a secondary number used within a phone system to reach a specific individual or department. It is typically added after dialing the main phone number and is often associated with larger organizations.

How do I make an extension call on my iPhone?

Follow these steps to make an extension call on your iPhone:

Step 1: Dial the main phone number – Start by dialing the primary phone number of the organization you are trying to reach. Ensure that you include the correct area code if necessary.

Step 2: Tap the “Add Call” button – Once the initial call connects, you will see an option labeled “Add Call” on your iPhone screen. Tap this button to navigate to the dialing screen while keeping the existing call on hold.

Step 3: Dial the extension number – On the second dialing screen, you can enter the extension number using either the numeric keypad or by selecting the desired numbers from your contacts. Double-check that you have entered the correct extension.

Step 4: Connect the call – After entering the extension number, tap the call button to initiate the call to the extension. Your iPhone will now connect you directly to the specific person or department you are trying to reach.

Can I save an extension number for future use?

Yes, you can save an extension number so that you don’t have to remember or manually enter it every time you make a call. Here’s how you can do it:

Step 1: Open the “Phone” app – Locate and open the default “Phone” app on your iPhone’s home screen.

Step 2: Go to the “Contacts” tab – Navigate to the “Contacts” tab within the “Phone” app by selecting the icon at the bottom center of the screen.

Step 3: Select the desired contact – Scroll down or search for the contact associated with the organization you want to save an extension for. Tap on the contact to access the details.

Step 4: Edit the contact information – Once you’re on the contact details page, tap the “Edit” button at the top right corner of the screen.

Step 5: Add the extension number – Within the editing view, scroll down to find the field labeled “Add Phone.” Tap this field and choose the label “Extension.” This will create a specific field for entering the extension number.

Step 6: Save the changes – After entering the extension number, tap “Done” to save the changes you made to the contact. The next time you need to call the extension, simply find the contact in your address book and tap on the number labeled “Extension.”

By following these steps, you can easily make an extension call on your iPhone and even save the extension number for convenient future use. Now, you no longer need to worry about navigating complex phone systems or manually dialing extension numbers each time you make a call. With a few simple taps, you’ll be connected to the right person or department hassle-free.