If you are an Iliad customer and wish to disable the telephone answering system provided by the company, you have come to the right place. In this step-by-step guide, we will walk you through the process of deactivating Iliad’s telephone answering system. By following these instructions, you will regain control over your phone line. Let’s get started!

Step 1: Accessing the Iliad Administration Portal

The first step is to access the Iliad administration portal to manage your phone settings. To do this, follow the steps below:

  • Open a web browser of your choice.
  • Type ‘https://www.iliad.it/’ in the address bar and hit ‘Enter’.
  • Click on the ‘Customer Area’ or ‘Area Clienti’ link located at the top-right corner of the page.
  • Enter your login credentials (username and password) and click ‘Login’ to access your account.

Step 2: Configuring Your Phone Settings

Once you have successfully logged into your Iliad account, follow these instructions to disable the telephone answering system:

  • After logging in, navigate to the ‘Phone Settings’ or ‘Impostazioni Telefono’ section.
  • Look for the option related to the answering system or voicemail.
  • Click on the option to expand the settings.
  • Select the ‘Disable’ or ‘Off’ option to deactivate the answering system.
  • Save the changes by clicking on the ‘Save’ or ‘Apply’ button.

Step 3: Verifying the Deactivation

It is always a good idea to verify the changes you have made. Here’s how you can verify the deactivation of Iliad’s telephone answering system:

  • Disconnect any ongoing telephone calls.
  • Wait for a few minutes to ensure the changes have been applied.
  • Make a test call to your phone line from another phone.
  • If your phone does not go to the answering system and rings normally, the deactivation was successful.

Congratulations! You have successfully disabled Iliad’s telephone answering system. You can now enjoy uninterrupted phone calls without the interference of the answering system. If you ever want to re-activate it, simply follow the same steps and select the ‘Enable’ option instead. We hope this guide has been helpful to you!

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