Synchrony Bank is a popular online bank that offers a wide range of banking services, including savings accounts, credit cards, and loans. While many banking functions can be easily conducted online, there may be times when you need to reach out to their customer service team. In this article, we will provide you with all the information you need to know about contacting Synchrony Bank by telephone, along with some commonly asked questions and their respective answers.

How can I contact Synchrony Bank by phone?

To contact Synchrony Bank by telephone, you can reach their customer service team at 1-866-226-5638. This toll-free number is available from Monday to Friday, between 7:00 AM and midnight EST. Additional contact numbers are also available for specific services, such as the Synchrony Bank credit card services (1-866-419-4096) and the Synchrony Bank healthcare customer service (1-844-335-5909).

What information should I have ready before calling?

Before making the call, it’s a good idea to ensure you have all the necessary information on hand to expedite the process. This may include your account number, social security number, and any relevant documents related to your inquiry or request. Having these details readily available will assist the customer service representative in addressing your concerns more efficiently.

What types of inquiries can I make over the phone?

Synchrony Bank’s customer service team can assist you with various areas of banking, including general inquiries about your account, credit card issues, loan applications, account balance inquiries, statements, changing personal information, and more. They are also available to address any concerns or issues you may have encountered during your banking experience.

Can I apply for a loan over the phone?

Yes, you can apply for a loan with Synchrony Bank over the phone. Simply call their customer service number and inform them that you would like to apply for a loan. The representative will guide you through the application process, including providing the necessary information and documentation required for loan approval.

What if I have lost my credit card or it was stolen?

If you have lost your credit card or suspect it has been stolen, immediately contact Synchrony Bank’s credit card services by dialing 1-866-419-4096. The representative will guide you through the process of reporting the lost or stolen card, canceling it, and ensuring that no unauthorized transactions occur.

What if I am having trouble accessing my online account?

If you are experiencing issues accessing your online account, you can contact Synchrony Bank’s customer service for assistance. They will be able to guide you through the steps to regain access or provide other solutions to resolve the problem you are facing.

Contacting Synchrony Bank by telephone is a straightforward process that can connect you to their knowledgeable customer service team. Whether you have account-related inquiries, need assistance with credit cards or loans, or have lost your credit card, their dedicated representatives are available to help. By having the necessary information on hand and utilizing the provided contact numbers, you can ensure a smooth and efficient resolution to your banking needs with Synchrony Bank, allowing you to have peace of mind while managing your finances.

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