Consumer protection is an essential aspect of any society. Altroconsumo, an esteemed consumer protection organization, has been helping consumers make informed choices and fight against unfair practices for decades. If you have an issue or need expert advice, contacting Altroconsumo is a wise decision. This guide will provide you with all the information you need to reach out to Altroconsumo effectively.

1. What is Altroconsumo?

Altroconsumo is a well-known Italian consumer organization that has been tirelessly working to protect consumer rights since its establishment in 1973. They conduct extensive research, tests products, and provide unbiased reviews to help consumers make educated decisions.

2. Why Should I Contact Altroconsumo?

There are several reasons why you may want to contact Altroconsumo. You might have a query regarding a product or service, need guidance on a consumer rights issue, or want to report a deceptive or fraudulent practice. Altroconsumo provides personalized assistance and expert advice to help you resolve your consumer-related concerns.

3. How Can I Contact Altroconsumo?

Altroconsumo offers various channels through which you can get in touch with them. Here are the different ways you can reach out to them:

  • Phone: You can call Altroconsumo’s toll-free number, 800.011.411, to speak with a customer service representative. They are available Monday to Friday, from 9 am to 6 pm.
  • Email: Send an email to info@altroconsumo.it with your query or concern. Altroconsumo aims to respond to all emails promptly.
  • Website: Visit Altroconsumo’s official website at www.altroconsumo.it and navigate to the “Contact Us” page. Fill in the required details, including your name, email address, and message, and submit the contact form.
  • Social Media: Reach out to Altroconsumo through their social media channels, such as Facebook and Twitter. Direct messages and comments are regularly monitored, and they strive to provide timely responses.

4. What Information Should I Provide When Contacting Altroconsumo?

To ensure a smooth and efficient communication process with Altroconsumo, it’s important to provide them with the necessary information. When contacting them, remember to include the following details:

  • Your full name
  • Contact information (phone number, email address)
  • A brief description of your query or concern
  • Any relevant documentation or evidence, if applicable

5. Can I Visit Altroconsumo in Person?

Altroconsumo welcomes consumers to visit their premises for in-person assistance. The organization’s headquarters are located at Via Valassina, 22 – 20159 Milan, Italy. However, it’s advisable to schedule an appointment in advance to ensure someone is available to assist you effectively.

Altroconsumo is dedicated to protecting consumer rights and aims to provide optimal support to consumers. By following the steps outlined in this guide, you can easily contact Altroconsumo and access the assistance you need. Remember to provide accurate and relevant information to facilitate a swift resolution to your consumer-related concerns. Altroconsumo is ready to assist you in making informed choices and fighting against unfair practices.

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