Step 1: Gather the Necessary Information
Before proceeding with the license plate change process, gather the following information:
- Your current rechargeable Telepass device
- New license plate number
- Vehicle registration document or other proof of ownership
Step 2: Contact Telepass Customer Support
Next, contact Telepass customer support through their helpline or website to initiate the license plate change process. Provide them with the required information and follow their instructions. Pay attention to any specific documents they may ask for.
Step 3: Check and Update Telepass Account
Now that you have contacted customer support, ensure that your Telepass online account reflects the correct license plate. Follow these steps:
- Login to your Telepass online account
- Navigate to the “Vehicle” or “My Account” section
- Locate the current license plate and click on the option to edit or update it
- Enter the new license plate number
- Save the changes and verify that the updated license plate is now displayed
Step 4: Install the Telepass Device with the New License Plate
Once you have completed the previous steps, it’s time to install the Telepass device on your vehicle using the new license plate. Follow these guidelines:
- First, remove the Telepass device from your vehicle if it was previously installed
- Clean the windshield area where the Telepass device will be placed
- Attach the device to the inside of the windshield, following the provided installation instructions
- Ensure the device is securely affixed and does not obstruct the driver’s view
Step 5: Test the Telepass
After installing the Teelpass device with the new license plate, it’s crucial to test its functionality. To do so, follow these steps:
- Identify a toll booth or an area with a working Teelpass scanner
- Drive through the designated lane at a suitable speed
- Observe if the barrier opens automatically and the payment is deducted from your account
If the Telepass works correctly during the test, congratulations! You have successfully changed the license plate on your rechargeable Telepass. Remember to continue monitoring your account and contact customer support if you encounter any issues or have further questions.
Safe and convenient travel starts with a well-maintained Telepass. By following the above steps, you can swiftly update the license plate associated with your rechargeable Telepass and enjoy seamless toll payment services.