Curology is a popular skincare brand that offers customized skincare solutions based on your unique needs and goals. While many users have been satisfied with the results, there may be instances where you decide to cancel your subscription for various reasons. This article will guide you through the process of canceling your Curology subscription, providing answers to common questions you may have.

How can I cancel my Curology subscription?

To cancel your Curology subscription, follow these simple steps:

1. Log in to your Curology account.
2. Click on the user icon in the top right corner to access your account settings.
3. In the dropdown menu, select “Account.”
4. Scroll down to the “Subscription” section.
5. Click on the “Cancel Subscription” button.
6. A prompt will appear asking for your reason for canceling. Choose the most appropriate option.
7. Confirm the cancellation by clicking “Yes, cancel.”

Can I cancel my Curology subscription at any time?

Yes, you have the freedom to cancel your Curology subscription whenever you wish. There are no restrictions on when you can cancel, and you will not be charged any cancellation fees.

What happens to my remaining bottles if I cancel mid-month?

If you decide to cancel your Curology subscription in the middle of your billing cycle, the remaining bottles that were already paid for will be shipped to you as scheduled. However, you will not receive any further shipments or be charged for future months.

Will I receive a refund if I cancel my subscription?

Curology has a satisfaction guarantee policy, which means you can request a refund within 90 days of your initial product purchase. However, if you cancel your subscription after the 90-day period, you will not be eligible for a refund. It’s important to review the refund policy on their website or reach out to customer support regarding specific refund inquiries.

Can I temporarily pause my Curology subscription?

Yes, if you need a break from your Curology subscription, you have the option to temporarily pause it instead of canceling. To do this, follow the same steps mentioned earlier for canceling your subscription, but instead of clicking “Cancel Subscription,” select “Pause Subscription” to temporarily put a hold on upcoming shipments. Once you’re ready to resume, you can reactivate your subscription through your account settings.

How can I contact Curology support if I have further questions?

If you have any additional questions or need further assistance with canceling your Curology subscription, you can reach out to their customer support team. Visit the Curology website and navigate to the “Contact” page, where you’ll find different options to get in touch, such as email, live chat, or phone.

Canceling your Curology subscription is a straightforward process that you can undertake at any time. Whether you’re looking to take a break, try different skincare options, or have found another solution that better suits your needs, knowing how to cancel empowers you to have control over your subscription. Remember to review their refund policy and consider pausing your subscription if you’re unsure about permanently canceling. Should you have any queries, Curology’s customer support team is readily available to assist you and provide further guidance.

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