Course Hero is a popular online learning platform that provides study resources, course materials, and tutoring services to students. While it offers valuable resources, there may come a time when you wish to cancel your subscription. In this article, we will guide you through the process of canceling your Course Hero subscription by answering some common questions.

How do I cancel my Course Hero subscription?

To cancel your Course Hero subscription, follow these steps:

Step 1: Log in to your Course Hero account.
Step 2: Click on your profile picture at the top-right corner of the screen.
Step 3: Select “Account Settings” from the dropdown menu.
Step 4: Scroll down to the “Subscription” section.
Step 5: Click on “Cancel Subscription” or “End Membership.”
Step 6: Follow the prompts to complete the cancellation process.

Will I be refunded if I cancel my subscription?

Course Hero offers a refund policy depending on the terms and conditions you agreed to during the subscription process. It’s important to review their refund policy or contact their customer support for more information. Keep in mind that any refund will be pro-rated, meaning you will be refunded for the unused portion of your subscription.

Can I still access course materials after canceling my subscription?

Once you cancel your Course Hero subscription, your access to premium features and study resources will be revoked. However, any study documents you have previously unlocked or uploaded to your account will still be accessible.

What if I want to reactivate my subscription after canceling?

If you decide to reactivate your Course Hero subscription after canceling, you can do so by following these steps:

Step 1: Log in to your Course Hero account.
Step 2: Click on your profile picture at the top-right corner of the screen.
Step 3: Select “Account Settings” from the dropdown menu.
Step 4: Scroll down to the “Subscription” section.
Step 5: Click on “Reactivate Subscription” or “Renew Membership.”
Step 6: Follow the prompts to reactivate your subscription.

How can I contact Course Hero customer support?

If you have any further questions regarding canceling your subscription or need assistance, Course Hero provides various customer support options:

– Email Support: You can send an email to Course Hero’s support team at support@coursehero.com.
– Live Chat: Course Hero offers live chat support during their working hours. Look for the chat icon on their website to start a conversation.
– Help Center: Visit Course Hero’s Help Center at help.coursehero.com, where you can find answers to frequently asked questions and search for specific topics.

While Course Hero provides a wide range of resources for students, there may be circumstances where you need to cancel your subscription. By following the steps outlined in this article, you can easily cancel your Course Hero subscription. Remember to review their refund policy and contact their customer support if you have any additional questions or need further assistance.

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