Step 1: Open the Uber Eats app on your Android phone
To cancel your order, you first need to open the Uber Eats app. You will see your current order on the home screen. If you don’t see your current order, click on the menu icon in the top left and select ‘Your Orders.’
Step 2: Tap on cancel order
Once you have opened the order, you need to tap the ‘Cancel Order’ button. The ‘Cancel Order’ button is located below the order details. The button will only be visible if the order status is ‘Preparing Food.’ If the status of the order is ‘Out For Delivery,’ you will not be able to cancel it.
Step 3: Choose a reason for cancelling the order
After tapping on the ‘Cancel Order’ button, you will be taken to a page where you can choose a reason for cancelling the order. The reasons may vary, but they usually include things like ‘placed by mistake,’ ‘ordered the wrong item,’ or ‘food was delayed.’
Step 4: Confirm cancellation
Once you have selected a reason, you will be asked to confirm the cancellation. Confirm the cancellation by tapping on the ‘Cancel Order’ button. After confirming the cancellation, a message will be sent to the restaurant notifying them of the cancellation.
Step 5: Wait for the refund
If you cancel an order that hasn’t been processed yet, you will receive a full refund. If the food has already been prepared or is out for delivery, you may not get a full refund. The amount of refund you receive will depend on the restaurant’s cancellation policy.
Conclusion
Cancelling an Uber Eats order on Android is a straightforward process. However, it is essential to remember that you can only cancel an order if the order status is ‘Preparing Food.’ If the status is ‘Out For Delivery,’ you will not be able to cancel the order. Cancelling an order comes with a varying refund policy, depending on the restaurant. When opening the Uber Eats app, locate the current order you wish to cancel and tap on it to view details. Then tap the ‘Cancel Order’ button, choose the reason for canceling, confirm the cancellation, and wait for your refund. It is always advisable to cancel an order as soon as possible to avoid further complications.