Step 1: Log in to your 18app Account
The first step to canceling a voucher on 18app is to log in to your account. Open your preferred web browser and visit the official 18app website. Click on the “Login” button located at the top right corner of the homepage. Enter your credentials and click “Login” to access your account.
Step 2: Navigate to the Vouchers Section
Once you’re logged in, navigate to the vouchers section of your account. Look for a tab or link labeled “Vouchers” or “My Vouchers.” Click on it to proceed.
Step 3: Select the Voucher to Cancel
In the vouchers section, you’ll find a list of all the vouchers associated with your account. Identify the voucher you wish to cancel and click on it to select it.
Step 4: Cancel the Voucher
After selecting the voucher, you’ll be presented with various options. Look for a button or link labeled “Cancel” or “Request Cancellation.” Click on it to initiate the cancellation process.
Step 5: Confirm the Cancellation
Once you’ve clicked on the cancellation button, a confirmation message will appear. Read the message carefully to ensure you understand the consequences of canceling the voucher. If you’re certain about canceling, click on the “Confirm” or “Yes” button to proceed with the cancellation.
Step 6: Receive Confirmation
After confirming the cancellation, you’ll receive a confirmation message indicating that the voucher has been successfully canceled. Make sure to keep a copy of this confirmation for your records.
Step 7: Check for Refund or Voucher Credit
Depending on the terms and conditions of the voucher, you may be eligible for a refund or voucher credit after cancellation. Check your account balance or the refunds section to see if any funds have been returned to your account or if a voucher credit has been issued.
Final Thoughts
Cancelling a voucher on 18app is a straightforward process that can be completed in just a few simple steps. Make sure to carefully consider your decision to cancel, as some vouchers may have non-refundable terms or expiration dates. Always double-check the terms and conditions associated with your voucher before initiating the cancellation process. If you encounter any issues or have further questions, reach out to the customer support team of 18app for assistance. Happy canceling!