Step 1: Open the Booking.com Website
First, open your web browser and go to the Booking.com website. You can simply type in www.booking.com in the address bar and press Enter.
Step 2: Sign in to Your Booking.com Account
In the top right corner of the website, you’ll find the “Sign in” button. Click on it and enter your Booking.com account credentials to log in.
Step 3: Locate Your Reservation
Once you’re signed in, click on the “My Reservations” tab at the top of the page. This will take you to a page where you can find all your past and upcoming reservations.
Step 4: Select the Booking You Want to Cancel
Scroll through your reservations until you find the one you wish to cancel. Click on it to access the details of your booking.
Step 5: Review the Cancellation Policy
Before canceling your reservation, it’s important to review the cancellation policy. This will provide you with information on any fees or penalties you may incur by canceling. Take note of this to avoid any surprises.
Step 6: Cancel Your Reservation
At the bottom of the reservation details page, you’ll find a “Cancel Reservation” button. Click on it to begin the cancellation process.
Step 7: Confirm the Cancellation
A confirmation message will appear to ensure you want to proceed with canceling your reservation. Read through it and click on the “Confirm Cancellation” button if you’re sure you want to cancel.
Step 8: Check Your Email
After confirming the cancellation, Booking.com will send you an email notification to confirm the cancellation and provide you with any further instructions or information.
Step 9: Check Your Refund
If applicable, check your bank account or credit card statement to ensure that any refund due to you has been processed. It may take a few business days for the refund to appear in your account.
Step 10: Contact Booking.com Support (if needed)
If you encounter any issues during the cancellation process or have any questions, don’t hesitate to reach out to Booking.com’s customer support. They are available 24/7 and will be happy to assist you.
- Phone: +1 888-850-3958
- Email: customer.service@booking.com
That’s it! By following these simple steps, you can easily cancel your booking reservation on Booking.com. Remember to review the cancellation policy beforehand to avoid any unexpected charges. Happy travels!