Step 1: Launch Skype for Business
Start by launching the Skype for Business application on your device. Ensure you are logged in with your credentials.
Step 2: Access the Contacts Tab
Once you are logged in, navigate to the Contacts tab located at the bottom left corner of the Skype for Business window.
Step 3: Add a Contact
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Click on the ‘+’ icon located at the top of the Contacts tab.
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In the drop-down menu, select ‘Add a Contact Not in My Organization’.
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A dialog box will appear, prompting you to enter the contact’s information. Fill in the First name, Last name, and Skype ID or email address of the external contact.
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Click on the ‘Enter’ key or the ‘Add’ button to continue.
Step 4: Send a Contact Request
After adding the external contact, Skype for Business will send a contact request to the provided Skype ID or email address of the contact.
The contact request will appear as a message in their Skype for Business or email client. They need to accept your request in order for you to communicate with them through Skype for Business.
Step 5: Confirmation
Once your contact request is accepted, the external contact will be added to your contacts list. You can now start a chat, call, or video conference with them right from Skype for Business.
Adding external contacts to Skype for Business is a simple process that allows you to expand your communication capabilities beyond your organization. By following these easy steps, you can easily connect and collaborate with individuals outside your company using Skype for Business.
If you have any further questions or encounter any issues while adding external contacts on Skype for Business, feel free to reach out to our support team for assistance.