One of the main concerns when switching to a new mobile network provider is how long it will take to port your existing phone number. If you are considering joining Iliad, one of the fastest-growing telecom companies, you might be wondering about the duration of the number portability process. Let’s dig into the details.

What is number portability?

Number portability is a service that allows you to keep your phone number when changing to a new network provider. It saves you the hassle of notifying all your contacts about your new number and ensures a smoother transition to a new network.

How does number portability work?

The process of porting a phone number typically involves a few simple steps. First, you need to choose the new network provider you want to switch to, in this case, Iliad. Then, you will need to contact Iliad’s customer service or visit a physical store to request the porting process. They will guide you through the necessary paperwork and provide you with all the required information to get started.

Next, you need to obtain a Porting Authorization Code (PAC), which is a unique code associated with your phone number. PAC is essential as it ensures the smooth transfer of your number to the new network. Once you have obtained the PAC, you simply need to provide it to Iliad, and they will take care of the rest.

Iliad will communicate with your previous network provider to coordinate the transfer of your phone number. The process usually takes a few business days, during which you can continue to use your old SIM card and phone number.

How long does it take for number portability with Iliad?

The duration of the number portability process with Iliad can vary depending on various factors, including the cooperation of your previous network provider. However, in general, Iliad aims to complete the number portability process within five business days from the date you requested the transfer.

Keep in mind that weekends and public holidays may extend the overall duration of the porting process. It’s always a good idea to double-check with Iliad’s customer service for an estimated timeline based on your specific situation.

What should I do during the porting process?

While Iliad takes care of the technicalities of porting your number, there are a few things you should keep in mind during the process:

  • Ensure your current SIM card remains active until the porting process is complete.
  • Avoid cancelling your service with the previous network provider until the number has been successfully transferred to Iliad.
  • Backup any important contacts, messages, or data from your old SIM card or phone, just in case.

Iliad strives to make the number portability process as seamless as possible for its customers. While the duration can vary, they aim to complete the transfer within five business days. Remember to follow the guidelines provided by Iliad and enjoy your new mobile service with your existing phone number.

For more specific information or updates on your porting process, always reach out to Iliad’s customer service.

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