1. What is special assistance?
Special assistance on Ryanair flights is provided to passengers who require additional support due to a disability, reduced mobility, or other medical conditions. It can include various services such as wheelchair assistance, priority boarding, and help with boarding and disembarking the aircraft.
2. How can I request special assistance with Ryanair?
To request special assistance with Ryanair, simply indicate your requirements during the booking process. When making your flight reservation on the Ryanair website or app, look for the “Add Special Assistance” option. Click on it, and you will be guided through the process of specifying your needs.
3. Can I request assistance after I have made my booking?
Yes, you can still request special assistance even if you have already made your booking. Just log in to your Ryanair account, locate your booking, and select the “Manage Special Assistance” option. From there, you can add or modify your requirements. It is always recommended to request assistance as early as possible to ensure availability.
4. What do I need to provide when requesting special assistance?
When requesting special assistance with Ryanair, you will need to provide information about your specific needs. This may include details about any mobility aids you require, the level of assistance you need, and any medical conditions that the airline should be aware of. Ryanair may also ask for supporting documents, such as medical certificates or permits for assistance dogs.
5. Is there any additional cost for special assistance?
Ryanair provides special assistance free of charge. However, some additional services like hiring mobility equipment at the airport may incur extra costs. It is recommended to check Ryanair’s website or contact their customer service for detailed information about any potential charges.
6. Will I receive confirmation of my special assistance request?
Yes, once you have successfully requested special assistance, you will receive a confirmation email from Ryanair. This email will contain important details about your assistance request and any specific instructions you should follow upon arrival at the airport.
7. What should I do on the day of travel?
On the day of travel, it is essential to arrive at the airport well in advance to allow sufficient time for check-in and security procedures. If you have requested special assistance, make yourself known to Ryanair staff upon arrival. They will guide you through the necessary procedures and ensure your journey proceeds smoothly.
Adding special assistance with Ryanair is a simple process that can greatly enhance your travel experience. By requesting the necessary support, you can ensure a stress-free journey and enjoy your trip to the fullest. Remember to request special assistance as early as possible and provide accurate information to ensure the airline understands your needs. Happy travels with Ryanair!