Eastern Bank: Providing High-Quality Financial Services for Over 200 Years

Eastern Bank, established in 1818, is one of the oldest and largest mutual savings banks in the United States. It offers a range of financial services to consumers and businesses, including savings and checking accounts, loans, mortgages, and investment management. The bank has more than 110 branches throughout Massachusetts and New Hampshire and boasts assets of over $13 billion.

Eastern Bank is committed to providing its customers with high-quality financial services that meet their individual needs. The bank believes that its strength comes from its employees, who work tirelessly to provide top-notch customer service to its clients. As a result, Eastern Bank has won numerous awards and recognitions for its excellence in customer service and community involvement.

In 2020, Eastern Bank was named a “Best-In-State Bank” by Forbes, recognizing the bank’s commitment to excellence in delivery, products, and services. The bank has also been named a “Top Places to Work” by The Boston Globe for 13 consecutive years. This honor is a reflection of the bank’s commitment to employee satisfaction, retention, and professional development.

One of the unique aspects of Eastern Bank is its focus on social justice and philanthropy. The bank is committed to supporting the communities in which it operates and has invested more than $140 million in local businesses and nonprofit organizations to date. Eastern Bank provides grants and loans to small businesses, funds economic development initiatives, and supports programs that help low-income and marginalized communities.

The bank also started the “Join Us For Good” initiative, an innovative program designed to promote volunteerism and community involvement among its employees. This program encourages employees to volunteer their time and resources to local charities, nonprofit organizations, and community projects. Eastern Bank recognizes that people are its most valuable resource and encourages its employees to engage in philanthropy as a way to give back to the community.

Eastern Bank is also committed to providing innovative financial products and services to its customers. In 2018, the bank launched the Banking for Green program, offering customers an incentive to switch to electronic statements and payments. This initiative helped the bank reduce paper usage and increase efficiency while providing a cost-saving benefit to its customers.

The bank has also embraced technological innovation, developing mobile banking solutions that allow its customers to access their accounts from anywhere, at any time. This includes mobile check deposit and online bill payment options, as well as the ability to apply for loans and mortgages online.

In conclusion, Eastern Bank is a trusted and innovative financial institution that has been providing high-quality financial services to consumers and businesses for over 200 years. The bank’s commitment to social justice, philanthropy, and community involvement sets it apart from other financial institutions. Eastern Bank recognizes that its strength comes from its people and is dedicated to providing its employees with a supportive and challenging work environment. With its emphasis on excellence in customer service, commitment to technological innovation, and dedication to social responsibility, it is no surprise that Eastern Bank is a highly respected and recognized institution in the financial industry.

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