Fortunately, there is a legal provision known as the Bersani decree that allows Italian citizens to cancel certain services, including Sky subscriptions, at any time without penalty. Understanding how the Bersani decree works and how to take advantage of it can save you money and provide you with the freedom to escape long-term commitments.
What is the Bersani decree?
The Bersani decree, officially known as the Bersani Law (Law no. 248/2006), was introduced in Italy to protect consumers and promote competition in different sectors, including telecommunications and broadcasting services.
Specifically, Article 1 of the Bersani Law states that customers have the right to cancel their subscription contracts at any time after the initial period and without penalties. This means that if you are a Sky subscriber, you can terminate your subscription without any additional costs or fees, no matter the duration of your contract.
How can I cancel my Sky subscription using the Bersani decree?
If you decide to cancel your Sky subscription using the Bersani decree, you will need to follow these steps:
- Contact Sky’s customer service department via phone or email.
- Clearly express your desire to cancel your subscription, referencing the Bersani decree.
- Provide all necessary details, including your personal information and the details of your subscription.
- Confirm your cancellation request in writing, if requested by Sky.
Remember to keep a record of your cancellation request, including any correspondence and confirmation numbers. This will help you if any disputes arise in the future.
What happens after I cancel my Sky subscription?
Once you have successfully canceled your Sky subscription using the Bersani decree, you should take a few additional steps to ensure a smooth transition:
- Return any Sky equipment, such as the set-top box and remote control, as instructed by Sky. Failure to return these items may result in additional charges.
- Check your upcoming bills and ensure that no further charges are applied after your cancellation.
- If necessary, save any confirmation emails or letters you receive from Sky, as they will serve as evidence of your cancellation.
It is also recommended to monitor your bank statements closely following the cancellation to ensure that Sky does not continue charging you for their services.
The Bersani decree grants you the right to cancel your Sky subscription at any time without penalties, allowing you to make cost-effective choices aligned with your viewing preferences. By following the steps outlined above, you can cancel your subscription and enjoy the freedom of exploring alternative television options.
Remember, always be aware of your rights as a consumer, and do not hesitate to utilize the available legal provisions, such as the Bersani decree, to protect your interests.